Terms and Conditions
Please read these terms and conditions of sale carefully before placing your order and retain a copy for future reference:

1. Contact
2. Pricing and payment
3. Shipping
4. Order acknowledgment
5. Contract
6. Returns policy
7. Data protection
8. Company Information
9. Copyright
10. Limitation of Liability
11. Invalidity of Terms and Conditions

 

 

1. Contact
If you have any problems or any questions, please email us quoting your order number.

2. Pricing and payment
The total cost of your order reflects the price of the items ordered including the shipping charge for handling, packing and postage.
All products are priced in pounds sterling (£), and include UK Value Added Tax (VAT) where applicable.
We only accept payment through Sage, which is a secure payment site. Once you have made your payment you will be returned to the shop order confirmation page and be given an order number.

3. Shipping
We offer a range of delivery options for your order which can be selected at the checkout.  Your order can be shipped via a tracked courier service or via Royal Mail. Orders shipped via Royal Mail are untracked and shipped at your risk. JulianOpieShop.com cannot offer replacement goods for missing orders shipped by this method.
Orders must be placed before 4pm for 48 hour delivery.  Delivery estimates refer to working days only.  Your order will be delivered to the delivery address you supply. All delivery times quoted above are estimates only, based on availability, processing and postage time.
Your order will be delivered to the delivery address you supply. All delivery times quoted at checkout are estimates only, based on availability, processing and postage time.

4. Order acknowledgment
When you have completed your order you will be redirected to an order confirmation page. This page will detail the product(s), the cost (including VAT and postage and packaging) and delivery specifications. Please inform us immediately if you notice any errors on the order.
You will also be sent an acknowledgment email confirming that the order is being processed.

5. Contract
A legally binding contract between you and us will be formed when we email you to confirm that your order has been accepted and that we have shipped the goods to you. This email represents our acceptance of the offer you made to purchase the goods when you completed your order. If we confirm to you that some but not other products that you have ordered have been shipped, those goods that have not been shipped will not form part of our contract with you.
In the event of any change between completion of your order and contract formation, we will inform you and you will at that point have the right either to accept the change (in which case your email reply will represent a new offer, which we will accept upon notification of shipment) or reject the change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).

6. Returns policy
In the case that the goods that are faulty, damaged or incorrectly supplied, please contact us by email us within seven working days and we will ask you to return the goods to the following address: Julian Opie Shop Returns,
Communications Centre, Par Moor Road, Par, Cornwall, PL24 2SQ, United Kingdom.

We recommend that you use registered post or recorded delivery to return goods to us as we cannot be responsible for non-delivery of returned items. We will refund postage costs incurred in returning faulty, damaged or wrongly supplied goods.
We shall use reasonable efforts to replace damaged or incorrect goods, but if replacement is not possible, or if an order is cancelled for any other reason, we will only be obliged to refund the full amount paid by you. This does not affect your statutory rights.

7. Data protection
We will keep a record of your contact details for the purpose of shipping the order. We will never make your personal details available to other companies for marketing purposes.

8. Company Information
Julianopieshop.com is managed by:
Alan Cristea Gallery Limited, 31 Cork Street, London, W1S 3NU.
Tel: 0207 439 1866 / Email: info@alancristea.com
Registered Number: 2980311
VAT Registration Number: GB 653 1814 45
Alan Cristea Gallery Limited shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

9. Copyright
The material and content contained within the website is made available for your personal non-commercial use only. Any other use of the material and content of the website is strictly prohibited. By accessing our website you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

10. Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.

11. Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
These terms and condition are governed and shall be interpreted in accordance with the Laws of England and Wales.